Privacy Policy

Introduction

Barlow Blinds Limited takes your privacy very seriously. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. If you need more information, please contact us at info@barlow-blinds.co.uk
Our personal information handling policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the General Data Protection Regulation (in force from 25 May 2018) and applicable national law.

Contents:

1. What information do we collect?
2. How do we use your personal information?
3. What is our lawful basis for using this data?
4. With whom may we share your personal data with?
5. How long do we keep your personal data?
6. Where is my data stored?
7. How do we protect your personal data?
8. What are my rights in relation to my personal data?
9. Use of cookies
10. Where can I find more information about the handling of my personal data?

 

1. What information do we collect?

We collect and process personal data about you when you interact with us and when you purchase goods and services from us. The personal data we process includes personal data relating to:

a) Administration of your trading account /ordering goods and services:

• Your name
• Your job title
• Your company name
• Your postal address
• Your e-mail address
• Your telephone number
• Your fax number
• Your purchase order details
• Your quotation requests & quotations prepared for you
• Your requests for visits to site

b) For managing your commercial account :

• Credit account application forms
• Trade reference details from third party companies
• Communication sent/received regarding your account
• Credit report details from credit agencies
• Legal correspondence
• Feedback from Enforcement Officers, bailiff visits
• Search results from tracing agencies
• Administration / liquidation correspondence

The above lists are for your guidance and are not exhaustive. Barlow Blinds shall take responsibility to protect all personal information we collect and process about you.

2. How do we use your personal information?

a) Administration of your trading account /ordering goods and services:

• Preparing your quotations
• Processing/ delivering your orders
• Contacting you regarding your orders and other account matters
• Handling complaints regarding our goods and services

b) For managing your account and processing payments:

• To take payments from and make payments to you
• To allocate payments on your account
• Contacting third parties for trade references
• To monitor correspondence between yourself and Barlow Blinds
• To seek credit reports from credit reference agencies
• To carry our tracing activities on debtors
• Taking legal action
• Meeting requests from insolvency, liquidation companies
• Meeting requests from government agencies

3. What is our lawful basis for using this data?

As part of our data protection policy, we review all personal data we intend to collect and also personal data we actually hold to decide on our lawful basis for collecting, holding and processing it. If no lawful basis exists for holding the data, we will not collect it. The following lawful bases will apply to personal data we hold on you:

a) To fulfil a contract with you:

For example, if you make a purchase from us, you are in effect requesting us to enter into an agreement to supply goods and/or services. For us to fulfil our side of the contract, we need to hold and process certain personal data e.g. contacting you about the order, delivering the goods to a certain address etc

b) To comply with applicable law and regulation

c) We have a legitimate interest to hold/process the data:

Personal data may be held on the basis that there is a legitimate interest in doing so. The legitimate interest may be in our own interest, for example credit agency reports to assess credit worthiness of your company and safeguard us against bad debt. When legitimate interest is used as a basis for holding your personal data, we will balance our own interest in processing it against your privacy interest. This will ensure that we never process information in a way that would be considered unreasonable and would likely cause you unjustified harm/distress.

d) Consent:

Personal data may be held on the basis that we have your consent to do so. Where the lawful basis for holding/processing your data is consent, you will have the opportunity to easily withdraw your consent at any point.

4. With whom may we share your personal data with?

We will NEVER share your personal data with any third party.

5. How long do we keep your personal data?

We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

6. Where is my data stored?

The personal data that we collect from you will not be transferred to, and stored outside the European Economic Area (“EEA”).

7. How do we protect your personal data?

To protect your personal information, we use computer safeguards such as firewalls, and current versions of anti- virus software . We also enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

8. What are my rights in relation to my personal data?

You have the right to ask us not to remove your personal data from our systems. You can exercise your right by contacting us at info@barlowblinds.co.uk Where you have consented to us using your personal data, you can withdraw that consent at any time. If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.

You also have the right, with some exceptions and qualifications, to ask us to provide a copy of any personal data we hold about you. If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don’t have a good reason to continue to use it; or (d) if we haven’t handled your personal data in accordance with our obligations.

9. Use of cookies

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the visitor’s use of the website and compile statistical reports on website activity. For further information visit http://www.allaboutcookies.org/ You can set your browser not to accept cookies. The above website tells you how to remove existing cookies from your browser. In some cases however, the website features may not function as a result.

Other websites

Our website may contain links to other websites which are unconnected to Barlow Blinds. This Privacy Notice only applies to Barlow Blinds; therefore we recommend you read the Privacy Notice relating to those websites.

10. Where can I find more information about the handling of my personal data?

Should you have any queries regarding this Privacy Notice, or about how Barlow Blinds collect, store and process your personal data or wish to exercise your rights you can contact the Data Protection Administrator using this email address: info@barlow-blinds.co.uk or write to:

The Data Protection Administrator
Barlow Blinds Limited
54 Uppingham Road
Leicester
LE5 0QE

If you are not happy with our response, you can contact the Information Commissioner’s Office: https://ico.org.uk/

Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will contact you with updates to the policy