It all started with a phone call.
We’d just had confirmation that a customer’s new shutters were ready after a long 10-week wait. So I rang Mrs Sutton to let her know.
What she said next stopped me in my tracks:
“Thank goodness. Ordering those shutters has kept me awake at night thinking about all the decisions I had to make and whether I got them right.”
I’ll be honest it really alarmed me.
No one should lose sleep after ordering something from us.
Especially not something as considered and beautiful as shutters.
That moment changed everything.
The Problem With the Traditional Way of Buying Shutters
At the time, like most of the industry, we did what everyone else did:
- Took a few colour swatches into the customer’s home
- Held up a small sample of a shutter panel
- Asked the customer to imagine what it might look like across a whole window
It worked… sort of. But it wasn’t enough.
Shutters are a big investment. And most people only buy them once.
They need to see, feel, and understand what they’re buying. Not imagine it.
💡 The Lightbulb Moment
The following week, I was at an Entrepreneurs’ convention.
One of the speakers talked about buying a high end sofa not from a showroom, but from the back of a van that came to their house. The van was beautifully fitted out with everything they needed to choose with confidence, without guesswork.
That was it.
If it works for sofas… why not shutters?
With that call from Mrs Sutton in mind I ordered the van that lunchtime.
Because sometimes, you know straight away when something’s the right move and this was.
What’s Inside the UK’s Only Mobile Shutter Showroom?
Our shutter van is designed to give you absolute confidence in what you’re choosing:
- Full-size working shutters, so you can open, close, tilt and touch them
- A full range of colours and finishes, not just a handful of swatches
- Different styles, including bay windows, bedroom shutters and bifold door shutters
- Advice from a shutter expert, not a commission-led salesperson
We bring it all to your driveway so when we step into your home, you’ve already seen what’s possible. We also have total confidence in the products we install so have no issue that you try before you buy.
What It Means for You
You’ll:
- Know exactly what you're getting — before you order
- Avoid any surprises on fitting day
- Sleep better knowing you've made the right choice
Just like Mrs Sutton and every customer since you’ll feel more confident, more informed, and more relaxed about the whole experience.
FAQs
Do you charge for the shutter van visit?
No, it’s part of our free, no-obligation home consultation.
Can I try out the shutters?
Yes. That’s the whole point, you can open, close, tilt, compare frame types, louvres sizes and finishes. It’s a hands-on experience.
Do other companies offer this?
As far as we know, we’re the only shutter company in the UK with a dedicated mobile showroom.
Is it still worth it if I’ve had shutters before?
Yes, even returning customers tell us the van made them feel more confident in their second order.
Final Thought
“Nobody should lose sleep after ordering from us. That’s why we created the shutter van to make every decision feel right.”
If you’re considering shutters and want to feel 100% confident in your choice, we’d love to bring the showroom to your doorstep.
